Privacy

Australian Business Limited is a member based public company (limited by guarantee) registered under the Corporations Act 2001.

Australian Business Limited provides membership and business services such as training services, employment and industrial relations services, international trade services, apprenticeship and traineeship services and general business products and services.

The membership and business services are provided by Australian Business Limited and its related entities including:

Australian Business Industrial;
Australian Business Limited New Apprenticeships Centre;
Australian Business Edge Pty Limited;
Australian Business Lawyers; and

The purpose of this policy

Australian Business Limited is bound by the Privacy Act 1988 (Cth) and has publicly committed to complying with the Act and protect the privacy of the personal information that Australian Business Limited holds.

This Privacy Policy explains:

What personal information we collect;
How we collect and use your personal information;
Disclosure;
Your right of access to your personal information;
Your right to inspect and, where necessary, correct the personal information that we hold about you;
Your right to have your privacy complaints investigated and resolved;
Your right to have your personal information protected from misuse or unauthorised access.

This policy applies to independent contractors and job applicants, as well as individuals who provide Australian Business Limited with their personal information.

What personal information do we collect?

Personal information is any information that can be used to identify a person no matter how it is collected or recorded. Generally, personal information is collected by Australian Business Limited from a variety of sources, including when dealing with members or customers, when dealing with individuals, undertaking marketing initiatives, or when recruiting.

Should we collect personal information from you this may include (but is not limited to) your name, address, email address, telephone numbers, gender, financial information including credit card and banking information, and other means of personal identification.

How do we collect personal information?

Where possible, we collect your personal information directly from you. If you feel that the information that we are requesting, either from our website ( www.australiabusiness.com.au), on our forms, or in our discussions with you, is not information that you wish to provide, please feel free to raise this with us.

In some circumstances, Australian Business Limited may obtain personal information from a third party. If you provide personal information about another person to Australian Business Limited, Australian Business Limited requires that you inform that person you have done so and provide them with a copy of this policy

When dealing with membership, fulfilling your registrations to Events, or purchasing Products or Services, Australian Business Limited collect at a minimum the following:

Name of the contact person or people for the organisation;
Business address and contact details; and
Nature of products or services being sought for the purposes of filling your order; and
Payment details either Credit Card or Invoice details.

We collect information by phone, in writing (eg email, fax, letter), and electronically when you register for an event or purchase a product from our web site www.australiabusiness.com.au. We will use this information to provide membership, products, and services and may also use it for product development and marketing purposes.

When using our website, we collect information from you by using a feature of your browser called a cookie to assign your computer a 'User ID'�. Cookies do not contain information by which Australian Business Limited can identify you. They identify your computer to our servers. You may configure your browser so that you are notified before a cookie is downloaded. Australian Business Limited may use information contained in cookies to make assumptions about the user of the computer.

When dealing with independent contractors, Australian Business Limited collects the following:

Name;
Business address and contact details;
Insurance details; and
Rates and fees.

Australian Business Limited collects this information by phone and in writing. We will use this information to ensure that our independent contractors can perform work for Australian Business Limited in a safe and lawful manner.

When dealing with job applicants, Australian Business Limited collects the following:

Name;
Date of birth;
Address/contact details;
Occupation;
Career history; and
References.

Australian Business Limited collects this information in the course of job interviews, telephone discussions, reference checks and in writing. Australian Business Limited will use this information to assess the suitability of applicants for a position. In the event that the job application is rejected, Australian Business Limited may keep the information to use in the event that an appropriate vacancy arises.

How we use the information you provide?

We will not use your personal information for any purpose which is not related to the primary purpose for which it is collected and for other secondary purposes that are related to the primary purpose of collection. We will not use you personal information any purpose for which you would not reasonably expect us to use your personal information.

Your personal information may also be used:

To deliver the products and services that you requested;
To provide you with further information about the products and services you requested;
To personalise and customise your experiences with Australian Business Limited;
To help Australian Business Limited to manage and enhance its services
To communicate with you;
For administration purposes, including charging, billing and collecting debts; and
To promote and market other products and services of Australian Business Limited which we consider may be of interest to you.

We will take all reasonable steps to ensure that the personal information that we hold is accurate and up-to-date. If you feel that information about you is not accurate or your details have or are about to change, you can:

call us on 13 22 96 and we will correct or update your personal information; or
if you have a login to this website then you can click on Update My Details to change your details, when you are logged in.

What happens if you choose not to provide your personal information?

You are not obliged to give us your personal information. If you would like to access any of our services on an anonymous basis we will take all reasonable steps to comply with your request. However, if you choose not to provide Australian Business Limited with personal details, such as your name or address, the range of options available to you or the organisation that is a member of Australian Business Limited, may be limited. For example, Australian Business Limited may not be able to provide the full range of member services or allow you or your organisation to participate in networking functions, seminars and events, or successfully deliver any products and services that you have purchased from this website.

When do we disclose your personal information?

We guarantee that we will not sell your personal information to any third party.

For the purposes referred to in this policy, we may disclose your personal information to external organisations including:

outsourced service providers, such as Australian Business Lawyers, who manage some of the services we offer to you;
our professional advisors, including our accountants, auditors and lawyers; and
our related entities and companies.

We also engage a third party contractor to provide online credit card account processing and related services. When you pay your accounts online, a secure server is used. SecurePay encrypts the information you send through this website. For further information about SecurePay and how they collect, use and disclose personal information, please use the link provided. For further information about the encryption process, please use the link provided. Australian Business Limited makes no warranty in respect of the strength or effectiveness of that encryption and Australian Business Limited is not responsible nor liable for events arising from unauthorised access of the information you provide.

Access to your personal information

You have a right to access your personal information, subject to certain exceptions provided for in the Privacy Act. Access will be provided in accordance with Australian Business Limited's Access Policy. If you require access to your personal information, please contact our Privacy Officer, Aivars Berzins on (02) 9458 7481 or email. For security reasons, you will be required to put your request in writing and provide proof of your identity.

Security of your information

We will take all reasonable steps to secure your personal information. Electronic information is protected by various security measures and access to information and databases is restricted, by password protection and physical security measures, to staff and officers of Australian Business Limited.

Complaints

If you have a complaint about Australian Business Limited's privacy practices, please contact our Privacy Officer, Mr Aivars Berzins on (02) 9458 7481 or email. Complaints will be handled in accordance with Australian Business Limited's Complaints Policy, which you can request a copy from us at anytime during business hours (9am to 5pm AEST).

How to contact us

If you would like more information on privacy or have any questions in relation to this policy please contact our Privacy Officer, Mr Aivars Berzins. We can be contacted by telephone, email or mail as follows:

Australian Business Limited, 140 Arthur Street, North Sydney NSW 2060

Telephone: 13 26 96.

Email: navigation@australianbusiness.com.au.

Australian Business Limited reserves the right to review, and if necessary, change this Privacy Policy.